Mobile Banking Frequently Asked Questions

With Mobile Banking, you have your hometown bank at your fingertips via your smart phone. Whether you’re traveling across town or across the country, you can easily access your account anytime and anywhere.

First, download the Wayne Savings Mobile App at Google Play or the Apple Store. Then enter your personal online banking credentials to sign in. If you do not have online banking credentials, you'll need to enroll here. Additional instructions are available on our personal online banking webpage.

The Wayne Savings Mobile App works with virtually all major devices running the Android or Apple iOS operating systems. If you’d like, you can access Mobile Banking on more than one phone. While our app is optimized for mobile devices, it will work on tablets as well.

As with Online Banking, Mobile Banking uses industry-standard SSL encryption. Mobile Banking also requires that you log in from a registered device. If you log in from a device that isn’t registered, you will need to enter your login information and also answer an additional verification question. As an extra means of security, we highly recommend that you password protect your mobile device.

There is no charge for downloading and using the inquiry and transfer features provided by the Wayne Savings Mobile Banking App. Please see our Mobile Deposit User Agreement for additional details and terms and conditions. Charges implied by your communications provider may apply, including messaging and data rates. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written.

Your account access is determined by the type of account and your ownership of the account. In most cases, if the account is a personal account and you are the sole owner or a joint owner, you should be able to access the account on Mobile Banking. If you are not able to access your account, please contact us – we’ll be happy to look into this for you!

During regular business hours, transactions posted can be viewed immediately. Transfers initiated outside of regular business hours or on holidays will be processed on the following business day and will be viewable at that time.

If you lose your phone, please contact us at 1-800-414-1103 so we can restrict mobile access on your accounts. Because Mobile Banking requires a username and password (unless you have the balance-only auto login feature enabled), unauthorized access to your accounts would be denied.

You may register new or additional devices for Mobile Banking by downloading the Mobile App and then logging in with your username and password. When you sign in from a new device, you will be asked to input the last four digits of your Social Security number as an additional means of verification.

No. Mobile Banking is available only for Android and Apple smart phone devices at this time. If you are not able to download the app from those respective stores, we encourage you to use our TeleBanker service which allows you to call our automated phone service and make inquiries or perform transfers between your eligible Wayne Savings accounts.